Free, confidential help for people in B.C. · 24/7
A clear next step.
Gambling can affect anyone. You do not need to have everything figured out before you reach out—for yourself or for someone you care about.
Confirmed service Gambling Support BC provides free support for B.C. residents affected by their own or a loved one’s gambling.
Real 24/7 helpline
Talk with a navigator
Toll-free and confidential. This call goes to the real Gambling Support BC service, not this demo.
I need support
Start with a confidential conversation. A navigator can offer immediate help and connect you with local services or a free counsellor.
I’m worried about someone
You can ask for guidance even if the person you care about is not ready to get support. Your wellbeing matters, too.
01 / WHAT TO EXPECT
Calling is a conversation,
not a commitment.
Confirmed service
The real helpline connects callers with a navigator for immediate help and local service options.
1
Share only what you want
You can start with what is happening today. You do not need a diagnosis, a plan, or the right words.
2
Talk through the next step
A navigator can provide immediate help and discuss services near you—including free counselling for B.C. residents.
3
Decide what works for you
You remain in control. You can ask questions, consider options, or request a connection to a local counsellor.
Prefer to read first? Visit the real Gambling Support BC website. It opens outside this independent demonstration.
02 / DIFFERENT WAYS IN
Support should meet people where they are.
Confirmed service direction
Indigenous support
Gambling Support BC says service providers are trained in culturally relevant, trauma-informed methods to support Indigenous peoples.
Partner validation required
This concept recommends a dedicated pathway co-designed with First Nations, Métis, and Inuit partners. All wording, protocols, referrals, and distinctions-based content must be validated with those partners before publication.
Prototype recommendation
Language and access
A production service should publish confirmed interpretation options, accessibility accommodations, and how to request them before a person calls.
- Plain-language content
- Phone interpretation
- Relay service guidance
- Alternative formats
Not yet confirmed: this demo intentionally does not list specific languages, chat, text, or appointment accommodations.
For professionals and community partners
This concept pathway would offer referral guidance, printable plain-language materials, service eligibility, and a clear route for questions from health, social-service, and community professionals.
Prototype recommendation
Optional prototype pathway
Thinking about an online self-assessment?
A validated self-assessment could help someone reflect, but it must never diagnose, replace professional advice, or stand between a person and support.
Before leaving: an external tool may have different privacy practices and could store your answers. Check its privacy notice first.
Explore resources on the real GSBC website (opens a new website)
03 / INTERACTION DEMO
Non-operational demonstration
Show how a support request could work
This form demonstrates accessible interaction design only. It does not send, save, or process anything you enter.
Need real support? Do not use this demo form. Call the real, confidential 24/7 helpline at 1-888-795-6111.
Clear Path
Request a support callback
Share only what we need to arrange a private callback.
This is a demonstration, not an official or emergency service
Do not use this form for urgent help or submit real personal information. For actual gambling support in British Columbia, call the free, confidential Gambling Support BC helpline at 1-888-795-6111 or visit GamblingSupportBC.ca.
Non-operational demonstration
General or professional inquiry
This pattern demonstrates a lower-urgency contact route for professionals, community partners, and general questions. It does not send email or retain entries in demo mode.
Clear Path
Send a general inquiry
Use this form for non-urgent questions about the concept service.
This is a demonstration, not an official or emergency service
Do not use this form for urgent help or submit real personal information. For actual gambling support in British Columbia, call the free, confidential Gambling Support BC helpline at 1-888-795-6111 or visit GamblingSupportBC.ca.
Privacy in this demonstration
The demo forms are deliberately non-operational. They do not create database records, send email, or transmit entries to a third party. Do not enter real names, contact details, health information, or support requests.